Dollar Shave Club

Dollar Shave Club Reviews

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Overall Rating1.2 out of 5
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Dollar Shave Club Reviews

ConsumerAffairs has collected 189 reviews and 244 ratings.

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Reviewed Nov. 4, 2023

They changed the blades which are junk so I canceled it. Well I tried it again on Oct.26, 2023. They claim they have tracking but they don't. I have tried to track it even to this day of Nov. 4, 2023 and it says no tracking available, so I have canceled it again. I will not be trying them again nor do I recommend them.

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Reviewed Nov. 3, 2023

I had a package delivered that for some reason didn't go out. These are blades you can put in the mailbox. Package got returned to sender. I can't get in touch with anyone there to correct the issue. After looking into their customer service, apparently it's non-existent.

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    Reviewed Nov. 2, 2023

    They get you in the door with the product then start sending you new style blades that does not work with the new handle. When you confront them about this, they tell you that handle will fit. But you send in photos that prove it doesn’t fit and they tell you it’s your tough luck. Not even trying to send out the correct handle.

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    Reviewed Nov. 1, 2023

    The razor barely shaves, I tried it on my legs and on my face and in both places it shaves most of the hair but not all of it. On my face I couldn't get it to shave all the way down to my face and on my leg I had to go over the same area 3-4 times to get it to shave completely. I can get better quality than this garbage from Walmart and it comes in big packs.

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    Reviewed Oct. 30, 2023

    I have been a customer for years. Switching to Harry's. No customer support. Ordered new blades a month ago. Still waiting. I'm done. They don't answer my emails. Totally pissed off! Switch to Harry's if you want any kind of support but if you like bots and ** responses stay with Dollar shave.

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    Reviewed Oct. 27, 2023

    I've been a member for years and have always loved my DSC razors until recently. When you discontinued my executive blades and made me go to these new blades my entire opinion has changed. I used to be able to shave 8 or 10 times before I needed to change blades but now a brand new fresh blade is duller than a used blade of old. Don't know how you think these are better but they are not, please go back to the executive blade so we don't have to switch to Harry's...

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    Reviewed Oct. 25, 2023

    I have been a Dollar Shave Club for several years. I had accumulated a surplus of razor blades so I took a break from their regular shipments. A month ago, I ran low and decided to purchase blades again about a year after my last shipment. Their site no longer had my last order information so I could not look up to see the exact blades I had ordered last. I decided to just order the 6 blade razors they had only to find out that they did not work with the existing handles.

    I then emailed them asking 1. Which handle would work with the new blades. 2. Which razor blades would work with the existing handles that I had. I sent them follow up emails but even after almost a month, they failed to reply. They are also not available via chat. I will not purchase from Dollar Shave Club again. They have terrible customer service.

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    Reviewed Oct. 22, 2023

    I've been a member of Dollar Shave Club for 6 or 7 years now. These new blades are absolutely terrible. They are cheaply made and are not sharp. You can't get a close shave. I'm not sure why they moved from their old blades which were really good to these new blades. I'm now leaving and trying to find a new company. I hope this review helps.

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    Reviewed Oct. 21, 2023

    I called their customer service for days and no one answers. Emailed them several times but no one will reply! One of the worst companies I've ever dealt with even though I haven't even heard from the company!

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    Reviewed Oct. 13, 2023

    My husband and I both hate the new blades. Loved the old but the new, not so much. I'll either find another subscription with another brand or go back to buying in the store. Prices are higher also for crap blades.

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    Dollar Shave Club Company Information

    Company Name:
    Dollar Shave Club